ESI is the UK’s leading independent scientific environmental consultancyspecialising in water, land and sustainable development andis a technical specialist advisor to corporate and governmental clients.
ESI isknown for pragmatism, sound science and a strong commercial focus applied throughour specialist services, in consultancy, training and software. We are thereforecommitted to the following;
- Understanding the requirements of our customers, both external and internal.
- Delivering a product which at all times meets the agreed requirements for qualityand service.
- Providing all employees with the training and experience necessary to ensure thatthey are able to carry out their duties to the standard required.
- Implementing good practices by adopting a customer focused approach toeverything we do.
- Operating ISO 9000 Quality Systems which aim to achieve quality by preventingproblems rather than detecting them and correcting them after they occur.
- The principle of continual improvement in everything we do.
- Defining, implementing and reviewing annual objectives, including qualityobjectives, for the whole organisation.
This Quality Policy is the concern of all employees and the principles and objectiveswill be communicated throughout the workforce.
Mark Fermor
Managing Director